Tools & Resources for Implementing Change
These tools and resources can be used for implementing change in a primary care clinic. They are organized according to the competency domains for practice facilitators and physician champions: Patient’s Medical Home in the Health Neighbourhood, Quality Improvement, and Modes of Influence.
Quality Improvement Tools
- Asking The 5 Whys
- Asking The 5 Whys [PDF]
- Cause-Effect Diagram
- Cause-Effect Diagram [PDF]
- Defects Check Worksheet
- Defects Check Worksheet [PDF]
- Guided Interview
- Guided Interview [PDF]
- Impact Effort Chart
- Impact Effort Chart [PDF]
- Improvement Board Worksheet [PDF]
- Measurement Plan Worksheet
- Measurement Plan Worksheet [PDF]
- Model For Improvement Worksheet
- Model For Improvement Worksheet [PDF]
- PDSA Worksheet
- PDSA Worksheet [PDF]
- Process Mapping Guide [PDF]
- QI Project Charter
- QI Project Charter [PDF]
- Run Charts [PDF]
- Sequence to Achieve Change [PDF]
- Sequence to Achieve Change Workbook
- Sequence to Achieve Change Workbook [PDF]
- Team Roles & Responsibilities Template
- Writing An Opportunity Statement [PDF]
PMH and Health Neighbourhood: Change Packages
- ACTT Change Package Options
- This document provides and overview of the ACTT Change Packages and to which PMH implementation element it most closely aligns.
- H2H2H Transitions
- Reducing Impact of Financial Strain
- Access to Continuity (coming soon)
- Care Planning
- Opioid Processes
- Screening & Prevention
- Continuity
- Panel Processes
Modes of Influence: Facilitation Tools
- 5 Tips To Sustaining The Gains [PDF]
- Affiliate Agreement Form [PDF]
- Colours Exercise Worksheet [PDF]
- Colours Exercise Debrief Guide [PDF]
- Elevator Speech Template [PDF]
- HQCA Primary Healthcare Panel Report
- Introducing Team Members With Intention [PDF]
- Navigating Challenging Behaviours Summary [PDF]
- Patient Representative Guide (Care Planning) [PDF]
- Patient Representative Guide (Opioid)
- Patient Representative Guide (Opioid) [PDF]
- Quality Improvement Project Team List [PDF]
- Scripting
- Setting Effective Patient-Centered Goals [PDF]
- Team Huddles
- Team Huddles [PDF]