Each clinic or physician will need to follow a number of steps to ensure that CII/CPAR implementation is successful. Some steps will only need to be done once and some will be ongoing processes to incorporate into your clinic’s workflows. Below are the tools and resources available to support you as you move through these CII/CPAR implementation steps. For an overview of the steps, please see the CII/CPAR Clinic Journey Checklist.

Table of Contents

Pre-Training

What are CII and CPAR?
  • What are CII and CPAR? - 3min video
  • eHealth in Alberta Simple View - 3.5 mins [New January 2021]
  • Participation Requirements - 5 mins [New January 2021]
  • Participation Options - 3 min video [New January 2021]
  • How CII and CPAR Work - 10 min video
  • Information Sheet [February 2020]
  • General FAQs [February 2020]
  • Considerations When Only Some Providers in a Clinic are Live on CII/CPAR [June 2020]
  • Roles and Responsibilities [May 2020]
  • The Community Encounter Digest (CED) Report - 6 min video [New January 2021]
  • eNotifications Information Sheet [August 2020]
  • eNotifications - 3 min video [New January 2021]
  • Glossary and Abbreviations [August 2019]
  • Alberta Netcare Learning Centre's CII Quick Reference Documents & CII FAQs
  • AHS Connect Care Resources for Community Providers
  • Value of CII and CPAR
  • Relational Continuity - 5.5 min video [New January 2021]
  • Clinic Testimonials [July 2020]
  • FAQs by Patients
  • HQCA Formative Evaluation Report [April 2019]
  • Formative Evaluation Summary Reports: August 2019 & July 2020
  • Training

    Practice Facilitators
  • Videos on How to Use the "How CII/CPAR Works in Your EMR Presentations" to Engage Clinics [June 2020]
  • Microquest Healthquest - 35 min video
  • QHR Accuro - 47 min video
  • TELUS Med Access - 60 min video
  • TELUS Wolf - 43 min video
  • TELUS PS Suite - 53 min video
  • Clinic Managers
  • Webinar for Primary Care, Pediatric, or Combination Clinics - 1hr 1min VideoPDF Slides [Updated March 2021]
  • Webinar: CII for Specialist Clinic Managers - 32 min video [August 2020] & PowerPoint Slides [October 2020]
  • Training Sessions
  •   See upcoming training dates on our Events and Training page.

  • Step 1: Engagement & Interest

    Tools for Getting Started
  • Team Toolkit [May 2020]
  • Clinic Journey RACI - Excel [December 2020]
  • Process Map: Clinic Journey Overview [March 2020]
  • Roles and Responsibilities [May 2020]
  • EMR Quick Reference Mapping Guides
  • Microquest Healthquest:
    - Mapping Guides: CII PosterCPAR Poster, and CED Poster [April 2020]
    - Microquest Healthquest Mapping Video - 32 min video [July 2020]

  • QHR Accuro:
    - Mapping Guide [April 2020]
    - Accuro Mapping Video - 25 min video [July 2020]

  • TELUS Med Access:
    - Mapping Guides: CII 1-page PosterCII 2-page Poster, and CED Poster [April 2020]
    - Med Access Mapping Video - 25 min video [July 2020]

  • TELUS Wolf:
    - Mapping Guides: CII 1-page PosterCII 2-page Poster, and CED Poster [April 2020]
    - Wolf Mapping Video - 27 min video [July 2020]

  • TELUS PS Suite:
    - Mapping Guides: CII 1-page Poster, CII 2-page Poster, and CED Poster [June 2020]
    - PS Suite Mapping Video - 34 min video [September 2020]

  • Engagement Tools


    Step 2: Registration & Participation

    Forms and Agreement for Clinics in PCNs
  • How to Complete the CoP for Primary Care, Pediatricians and Mixed Primary Care and Specialty Clinics [New January 2021]
  • Tips for Completing PDF Forms [New January 2021]
  • Completing the Confirmation of Participation Form: Primary Care, Pediatric and Mixed PC/Spec Clinics - 12.5 min video [New January 2021]
  • Forms Checklist [November 2019]
  • Panel Request eForm Instructions [November 2019]
  • CPAR Access Administrator eForm Instructions [November 2019]
  • Confirmation Of Participation (CoP) for Primary Care, Pediatric and mixed Primary Care and Specialty Care clinics:
  • Confirmation of Participation Form (up to 10 participants) [November 2020]
  • Confirmation of Participation Form (up to 25 participants) [November 2020]
  • EMR CII/CPAR User Guides
  • Microquest Healthquest [February 2020]
  • QHR Accuro [January 2021]
  • TELUS Med Access [Link to TELUS Med Access online guide]
  • TELUS Wolf [Link to TELUS Wolf online guide]
  • TELUS PS Suite [Link to PS Suite online guide]

  • Step 3: Onboarding

    This step is completed by the Site Liaison who sets up a Go-Live date with eHealth Support Services.


    Step 4: Go-Live

    EMR Quick Reference Mapping Guides
  • Microquest Healthquest:
    - Mapping Guides: CII PosterCPAR Poster, and CED Poster [April 2020]
    - Microquest Healthquest Mapping Video - 32 min video [July 2020]

  • QHR Accuro:
    - Mapping Guide [April 2020]
    - Accuro Mapping Video - 25 min video [July 2020]

  • TELUS Med Access:
    - Mapping Guides: CII 1-page PosterCII 2-page Poster, and CED Poster [April 2020]
    - Med Access Mapping Video - 25 min video [July 2020]

  • TELUS Wolf:
    - Mapping Guides: CII 1-page PosterCII 2-page Poster, and CED Poster [April 2020]
    - Wolf Mapping Video - 27 min video [July 2020]

  • TELUS PS Suite:
    - Mapping Guides: CII 1-page Poster, CII 2-page Poster, and CED Poster [June 2020]
    - PS Suite Mapping Video - 34 min video [September 2020]
  • EMR CII/CPAR User Guides
  • Microquest Healthquest [February 2020]
  • QHR Accuro [January 2021]
  • TELUS Med Access [Link to TELUS Med Access online guide]
  • TELUS Wolf [Link to TELUS Wolf online guide]
  • TELUS PS Suite [Link to TELUS PS Suite online guide]
  • Privacy Tools and Information
  • CII/CPAR & Netcare Health Collection Notice Posters: EnglishPunjabiArabic; Spanish
  • Patient Brochure
  • Custodian and Patient Scripts
  • FAQs by Patients
  • HIDGC Overview Fact Sheet [November 2020]

  • Step 5: Panel Management & Process Improvement


    Step 6: Post-Implementation Evaluation

    Site Liaison, CPAR Access Administrator(s), Panel Access Administrator(s), and/or others are contacted to provide feedback on the implementation. This will be done via an online survey, sent directly to site contacts to complete.

    Advanced Tools and Information
  • HQCA Formative Evaluation Report [April 2019]
  • Formative Evaluation Summary Reports: August 2019 & July 2020
  • Alberta Patients First Survey 2017 about access to personal health information with 93% of respondents in support of the CII project

  • **Note: these PowerPoint slides are read-only. If you are prompted to enter a password, please click the "Read-Only" button to view the PowerPoint.